Arcstel Partner Web

Support for service providers

With Arcstel’s services the service providers gets access to Arcstel’s Partner Web, a web page on the Internet where it is possible to
download updated material such as quick guides, manuals for Advoco NetPBX® and marketing material that can be branded with the
service provider’s own company logo.

Marketing Document's & Documentation
On the page Marketing Document’s are found updated marketing material such as Power Point presentations, brochures and more,
for the end customer. All the material can be branded with the service provider’s own company logo.
On the page Documentation are found manuals and quick guides for Advoco NetPBX® that can be branded with the service provider’s
own company logo.

The Partner Program and The Sales Process
The partner program takes the service provider through the entire process; from purchasing the Arcstel services up to the point when
it is time to deliver to the end-customer. On these pages advice and information in each step of the process is given.
The Sales Process supports the sales staff in the sales process towards the end customer by giving information and advice in each
step of the process; from finding a prospect to closing the deal.

Maintenance
On the Maintenance pages FAQ’s, a description of the support process and the Arcstel service’s current operational status are found.
Here the service provider can also download software and fill out trouble reports.